Privacy Policy

Effective Date: 2025

Uplite (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.uplite.ca] and use our services.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, billing address, shipping address, phone number, and payment details when you place an order.
  • Account Information: login details if you create an account on our website.
  • Transaction Information: purchase history, order details, and payment confirmations.
  • Technical Information: IP address, browser type, device information, and cookies to improve website functionality.
  • Communication Information: emails, messages, or inquiries you send to us.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and payment.
  • Communicate with you about your purchases, returns, or support inquiries.
  • Send you updates, promotions, or newsletters (if you have opted in).
  • Improve our website, products, and customer experience.
  • Comply with legal obligations (such as tax and accounting requirements).

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: such as payment processors, shipping carriers, and IT support providers.
  • Legal Authorities: if required by law or to protect our rights, property, and safety.
  • Business Transfers: if we merge, sell, or transfer part of our business.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart active.
  • Remember your preferences.
  • Analyze traffic and improve site performance.

You can control or disable cookies through your browser settings, but some features of our site may not function properly without them.

5. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. Your Rights

Depending on your location (for example, under GDPR or CCPA), you may have the right to:

  • Access, update, or delete your personal information.
  • Request a copy of the personal data we hold about you.
  • Opt-out of marketing communications at any time.
  • Withdraw consent for data processing where applicable.

To exercise these rights, please contact us at info@uplite.ca

7. Security of Your Information

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Uplite Customer Support
Email: info@uplite.ca
Address: 861 Denison St, Unit 109, Markham, Ontario L3R3L6 Canada