Our Promise to Our Valued Customers
Uplite Ltd. cares about its customers and, as
part of that concern, appreciates that its customers care about how their
personal information is handled by Uplite Ltd. Our goal is to make your
shopping experience the very best we can. This goal includes keeping your information
secure, and to collect, use and disclose your information only in accordance
with this Privacy Policy.
Uplite Ltd. promises to abide by this Privacy Policy and to deal with all
personal information in a responsible, professional and respectful manner. In
the unusual circumstance that we fall short of these goals, Uplite Ltd promises
to make every effort to address and resolve your concerns in an appropriate,
fair and timely manner.
What, how and why do
we collect, use and disclose?
Personal Information
Personal information is information about an
identifiable individual, excluding an employee’s name, title and business
address and business phone number. Your personal information includes, but is
not limited to, your contact information and your financial information.
The Purposes of Collection, Use and Disclosure
We collect, use and disclose your personal
information only for identified purposes with your knowledge and consent. We
always collect, use and disclose your personal information reasonably and for
reasonable purposes.
We disclose your personal information to our suppliers to provide shipping, warranty
and other services on the products you purchase.
We never sell or trade your personal information to any person or organization
outside of Uplite Ltd.
We otherwise collect, use and disclose your personal information as permitted
and/or required by law.
Personal Information we Collect
When you make a purchase from us, we will ask
you for your name, home address and phone number. For any online transaction we
will also collect your email address. Although you are not required in every
circumstance to give us this information to complete your purchase, should you
choose not to provide it to us we will be impeded in assisting you if you have
problems or concerns with your purchase in the future, particularly if you do
not retain your sales invoice.
If you make a purchase using a credit card, we collect your name, billing
address for the card, type of card, card number and card expiration date. We
require this information in order to process your purchase.
If we are delivering your purchase to you, we require your name, address for
delivery and phone number. If you will be picking up your purchase at a later
time, we require your name and other identifying personal information in order
to verify your identity as the purchaser at the time of pick-up.
Consent
We imply your consent to collect, use and disclose
your personal information for the reasonable and necessary purposes set out
above. If, at any time, we wish to collect, use and/or disclose your personal
information for any other purpose, we will notify you of that purpose and seek
your consent to do so.
Please also note that, in some limited circumstances, we are permitted by law
to collect, use and/or disclose your personal information without your consent,
with or without notice to you.
Cookies and Non-Identifying Information
Uplite Ltd. uses both session cookies (which
are automatically deleted from your computer when you close your browser
session) and persistent cookies (which remain on your computer between
sessions) in order to facilitate your ability to use the website efficiently
and effectively. By using our website while your browser is set to accept
cookies, we imply your consent to them.
If you are browsing or shopping online, we and/or our trusted third party
agents track your movement through our website and collect statistics about
your navigation, such as page views and time spent on the website, using click
stream data and tag software. This information about your visit to our website
is then aggregated with the information about other individuals’ visits. Using
this non-identifying information, we strive to continually improve and enhance
the online experience of all of our customers, to evaluate the success of
marketing campaigns and to report on aggregated site usage. In no case is click
stream data or tag software used by us to collect or store personally
identifiable information.
How do we protect your personal information?
Transmission, Storage and Retention
The security of your personal information is
very important to us. If you are transmitting information to us electronically,
all of your personal information is encrypted (or coded) through Secure Sockets
Layer (SSL) protocol, and is only decoded when it reaches our servers.
We have policies and procedures in place to ensure that your personal
information, both in electronic and paper format, is kept safe and secure, and
we impress upon our employees the importance of maintaining the highest
standards of ethics and confidentiality.
How can you control your personal information?
You may contact us at any time (please see
below) if you wish to access, verify or correct your personal information in
our possession, or if you wish to amend or withdraw your consent to our
collection, use and disclosure of your personal information pursuant to this
Privacy Policy or otherwise.
Please note that, if you choose not to provide personal information to us, or
if you choose not to consent to our collection, use and disclosure of your
personal information according to this Privacy Policy, our ability to serve
you, both now and in the future, may be impeded. In that case, we will advise
you of the repercussions necessarily flowing from your choice in order to
empower you to make an informed decision.
What if we revise this Privacy Policy?
We reserve the right to revise this Privacy
Policy periodically without notice, and any such revisions will be posted on
our website. You may also obtain a paper copy of this Privacy Policy by
contacting us (please see below). We encourage you to consult this Privacy
Policy regularly in order to remain informed of any changes that may impact you
and affect our collection, use and disclosure of your personal information.